Return and Refund Policy

1. Return Policy & Hygiene Standards

Because our garments are crafted from 100% organic and sustainable fabrics (including bamboo cotton and natural cotton), strict hygiene standards apply. For the safety and health of all children, we only accept returns on items that are:

• Completely unused and unwashed; and
• In their original packaging with all brand tags securely intact.

2. Defective or Incorrect Items

If you happen to receive a defective, damaged, or incorrect item, please reach out to our customer support team within 7 days of delivery so we can quickly review your case and initiate a return or replacement request.

3. Refund Processing & Timelines

Once your returned item arrives at our facility and successfully passes our quality inspection—or in the case of a canceled order—your refund will be processed promptly:

• Refunds are credited back to your original payment method or bank account within 7 to 10 working days.
• For Cash on Delivery (COD) orders, refunds will be issued securely via online bank transfer.

4. Shipping Fees

Please note that initial shipping fees are strictly non-refundable in cases involving size exchanges or a change of mind.